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Our team was tasked with creating five events for a Papal visit in five locations over three days for more than 200,000 people – with just 45 days to prepare. Enter Chris Baker and team.
Chris Baker
- 16+ yrs. of experience
- Thousands of events
- Married with a rescue dog
- Disaster relief volunteer
- World traveler
- Adrenaline junkie
The Challenge
The request came from the Canadian Catholic Council of Bishops for Encore to help produce the Pope’s visit to Canada. Our team was tasked with creating five events in five locations over three days for more than 200,000 people – with just 45 days to prepare.
The Solution
The challenges and requirements for each event location were completely unique. Enter Chris and team. Using Encore’s extensive resources available across Canada and North America, the team designed a plan including hundreds of people, individual crews for each site, lots of infrastructure, tons of gear, large LED walls with delayed audio, plus an eight-hour cargo flight across country to Baffin Island, the last stop.
The Result
While the challenges had short turns and were immense, the people of Encore saw solutions, and enabled the Pope to present his message to more than 200,000 people in five different locations. In short, it was a miraculous success.
Explore More Stories and Solutions.
From routine challenges to the moment of truth that threatens to derail your event, our people solve them
flawlessly. Explore their stories.
A Signature Hybrid Event
Encore partnered with PCMA to produce Convening Leaders 22, a signature annual conference for association professionals who produce large-scale events. For PCMA’s in-person experience, the Encore Production team designed all the sets and spaces – from the mainstage and concurrent session rooms to the Promenade area, which served as a central gathering spot for networking, sales conversations, education, and communal meals. They also constructed a broadcast studio PCMA could use to pre-record content and stream live interviews to the remote viewing audience.
The Encore Creative team designed the presentation graphics, lower thirds, and branding for PCMA’s live and broadcast content. In addition to providing technical and production support for the in-room experience, the Encore Technology team filmed, mixed and broadcast content from the conference to PCMA’s streaming partner. Encore also brought in a couple of its specialty divisions – Hargrove from Encore and CSI – to augment different elements of the 360-degree experience they created.
Objectives
PCMA likes to raise the bar on what they present every year. After all, producing events for event professionals isn’t easy. Adding to the complexity is the fact this is the first year Encore partnered with PCMA to produce this event. And the timeline was condensed. Encore had four rather than eleven months to shake things up and do things differently.
Other objectives:
- Create a feeling of intimacy and connection between the audience and the speakers/entertainers
- Facilitate authentic and profitable connections between sponsors and event participants
- Design an open-air space that could facilitate conversations as well as sponsor activations, meals and educational stages
Solutions
To bring the audience closer to the presenters and entertainers, Encore designed a central mainstage with a low runway that allowed the talent to “walk into” the audience. Encore also built a side stage for PCMA to utilize for entertainment and more traditional announcements. This side stage ended up providing a dynamic solution to a last-minute challenge. A week before load-in, the Wednesday keynote notified PCMA that they could not travel and could only present virtually. Not content with “zooming in” such an important person, Encore installed technology and lighting on the side stage that allowed the speaker to present as a hologram. And the stage’s position allowed the Encore team to “hide” the set up until the big reveal.
Encore strategically designed its display technology to up the excitement factor as participants walked into the mainstage space by placing LED welcome columns in a triangular formation. This not only provided branding opportunities, but it also funneled traffic around central camera positions, creating a more appealing entranceway. Some of the unique audiovisual features included digital scenic elements constructed of curved LED lights, a mixture of traditional (16:9) and nontraditional aspect ratios (3:1), LED strip lights, and concert-quality audio.
One of the biggest design challenges Encore faced was how to accommodate concurrent communal meals, sponsor activations and educational stages in the massive Promenade area. The primary issue would be noise that could negatively impact the quality of sponsor activations, casual networking opportunities and learner engagement. Encore solved this problem by providing headsets. These headsets allowed Encore to mic speakers but transmit the audio directly to wireless headsets. That eliminated any sound bleed over from the stages in the space. The headsets also filtered out ambient noise from hallway conversations. It was an elegant way to allow participants to decide if they wanted to network with others over a meal, interview potential vendors, catch up with friends, or attend an educational session – all within the same open-air space.
Among the sponsor activations in the Promenade was an Encore booth. It was the first major opportunity for Encore to introduce event professionals to its new brand identity and expanded capabilities. The Encore Creative department designed the booth and collaborated with Hargrove to build and execute it. A dynamic exterior design lured participants inside, where they discovered interactive displays and a comfortable environment in which they could connect and refresh while learning about Encore’s end-to-end event solutions.
Results
PCMA Convening Leaders 22 attracted more than 2,500 event professionals from around the world. After witnessing the opening session with Paula Abdul, the silent stage set-up, the digital presentation graphics, and dynamic Encore activation, participants kept asking, “Did Encore really do all of that?”
The partnership provided a fantastic opportunity for Encore and its Hargrove and CSI divisions to showcase the diversity of the creative, production, and technology services it offers to an audience that’s hard to surprise. A behind-the-scenes element powered by Encore backstage tours ensured PCMA Digital Event Strategists were able to augment their training with hands-on examples.
Overall, the experience deepened Encore and PCMA’s commitment to expand on the promise of partnership for future events.
Encore PCMA ’22 Video Highlights:
Let’s Talk About Your Event Experience Needs.
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Hybrid Event – Leadership Conference
Objectives
Line of Business: Senior Healthcare Services
Solutions
Develop and execute a virtual leadership conference that had all the elements of their traditional live event. Implement a hybrid event solution using the Chime Live event platform to connect and engage with teammates, sponsors and keynote speakers. Integrate their “Superhero” theme at the Presentation Stage™ and throughout Chime Live. Host 11 networking breakout sessions for team members, to engage with Executive leaders. Activate sponsors by having them virtually introduce the keynote speakers, display banner ads within the platform and enable team members to post their pictures with their sponsor swag in the interactive tab.
Results
Successfully shared strategic objectives, recognized exceptional performance, connected, and inspired all participants. Almost doubled participants from 250 in-person in prior years to over 400 joining virtually. Consulate Healthcare will be hosting their July event at the Encore Presentation Stage in Orlando, FL.
What our clients have to say:
Attendee Comments: “What an energizing first day”, “Leaving this conference… SPIRITED!”, “Absolutely enjoying this presentation.”
Let’s Talk About Your Event Experience Needs.
Call us at (866) 351-1144 or click the button below to get started!
Hybrid Event
Custom Broadcast Studio at TIBCO headquarters, Presentation Stage, Virtual Event Design, Creative and Technical Execution
Objectives
TIBCO’s first-ever, all-digital TIBCO NOW brought together 6,000 TIBCO leaders, customers and partners from over 99 countries to share exclusive insight and solutions around sustainable innovation.
Line of Business: Software
We Delivered: Custom Broadcast Studio at TIBCO headquarters, Presentation Stage, Virtual Event Design, Creative and Technical Execution
Solutions
With a decade of production partnership in the books, TIBCO challenged our team to develop and deliver a dynamic and informative engagement that exceeded previous event experiences.
Traditionally an in-person event gone Hybrid to reach a broader audience, the focus was to step outside of the confines of a standard event space to create an experience like no other.
Results
With the event goals in focus, we worked closely with our client to treat their global attendee roster to an orchestrated feast of the senses.
In partnership with local government officials and health + safety guidelines, we recommended a custom broadcast studio featuring a dynamic presentation stage design to showcase a mix of pre-recorded and live presentations.
Mix in a line-up of impactful speakers including World Cup Champion Megan Rapinoe, F1 Champion Lewis Hamilton, Activist Padma Lakshmi, engaging creative content and 120 breakout sessions all featuring an interactive agenda, chat, video playback, file download functionality and helpdesk support and you’ve got an experience that TIBCO NOW attendees won’t soon forget.
Let’s Talk About Your Event Experience Needs.
Call us at (866) 351-1144 or click the button below to get started!
Meetings & Conferences
Meeting, Video Conferencing, Live Stream
Objectives
Facebook wanted to celebrate their 10-year anniversary in a big way. With 1400 attendees expected at their Global Sales and Marketing Meeting, Facebook asked us to transform the Marriott Marquis into an extension of their main campus – the ultimate Facebook experience.
In addition to design strategy, Facebook sought to video conference and broadcast a live stream of the event in high definition.
Line of business: Tech Giant We Delivered: Full Production Services
Solutions
Facebook’s 2014 Global Sales & Marketing Meeting came with unprecedented and heightened expectations. The tech giant was celebrating its 10th anniversary and on track to close more than $200 billion by the end of 2014.
Held at the Marriot Marquis San Francisco, approximately 1,400 people were slated to attend the April global meeting. Encore’s task was to elevate the meeting from a conference into an unforgettable experience, spanning from the general session ballroom into the common areas. The objective was to give attendees the feeling that they were physically at the Facebook campus.
Throughout the entire planning and production process, Encore used an agency approach for the customer. Our production and digital services teams developed impactful designs, content, and delivered custom solutions to emulate the Facebook campus.
Multi-surface Projection Mapping
One of the key features at the event was the 165-foot wide multi-panel stage set and its composite of materials to restage the Facebook campus inside the large ballroom. Scenic strategy included elements like the red steel girders which gave nod to the same architectural features found at their Menlo Park, CA office. The stage panels were projection-mapped to display interiors you’d find onsite and other notable details at Facebook’s offices. The panels also played host to other pieces of creative content which we changed at different times to complement presentations and speakers.
Experiential Elements
The Facebook campus boasts colorful, crafty, curated artwork. Our production services team was able to mimic this look with content creation, scenic and environmental design, and themed action stations throughout the ballroom foyer, including selfie stations, a giant doodle board, and butcher block tablecloths and crayons during meals.
Appealing to multiple senses, we also booked a DJ for live walk-in entertainment. Our digital services team was able to video conference and live stream the event in high definition, bringing the event beyond the walls of the hotel.
Results
Facebook’s global Sales and Marketing teams appreciated the level of detail which emulated their main offices. They shared that it was an especially memorable experience for international attendees, both onsite and those tuning in remotely.
Let’s Talk About Your Event Experience Needs.
Call us at (866) 351-1144 or click the button below to get started!
K-12's Annual Leadership Institute
Attending an annual meeting is often one of the highlights for an association’s membership. The Arizona K-12 Center decided to pivot their 15th Annual Leadership Institute into a completely virtual program with keynote speakers, breakout sessions, and event platform engagement tools.
Objective
Alignment
Outcome
Let’s Talk About Your Event Experience Needs.
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Shareholder's Annual Meeting
Rather than cancel their 2020 event, one of our corporate clients pivoted their Annual Shareholder Meeting into a virtual event. Meeting participants were pleased to still participate from the comfort and safety of their home offices with minimal front-line staff onsite to execute the event.
Objective
Alignment
Outcome
Let’s Talk About Your Event Experience Needs.
Call us at (866) 351-1144 or click the button below to get started!
Love Never Ends - Hybrid Wedding
Host a virtual wedding and broadcast your nuptials to friends and family. That’s what this couple did at one of our venues through a simple internet connection and Facebook Live. We provided the technology and strong network connection to keep them connected to their loved ones.
Objective
Alignment
Outcome
Photos by Kelly Waite from Kelly Waite Photography
Let’s Talk About Your Event Experience Needs.
Call us at (866) 351-1144 or click the button below to get started!
Financial Sales Meeting
Hybrid meetings accommodate those that are unable to attend your event in-person. A 100-person Sales meeting was broadcast from an Encore venue to those viewing remotely, allowing the team to move forward with their important event.
Objective
Alignment
Outcome
Let’s Talk About Your Event Experience Needs.
Call us at (866) 351-1144 or click the button below to get started!
Celebration of Life -Hybrid Event
A virtual / remote memorial service was held at the Hyatt Regency Huntington Beach with 20 in-person attendees and over 20 virtual attendees. The hotel production crew was pleased to help by using technology to bring people together during their difficult time.