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Events that Transform
Events have power. The power to connect and inspire.
When people come together, ideas take root. Relationships are built. Real change happens.
With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.
Our global team of creators, innovators and experts transform events into immersive, collaborative experiences that deliver real results.
Our Story
What We Do
We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.
In partnership with event planners, hotels, venues, agencies and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.
About Us
We have aligned our portfolio of companies under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences.
Global Reach. Local Insight
Our global and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.
Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results.
A World of Resources
- Thousands of industry leading experts
- 2,200+ In-house venue locations in more than 20 countries
- Global network of regional warehouses
- Global production capabilities
- 350,000 In-person, virtual and hybrid events produced annually
- #1 Provider to hotel chains
- #1 Casino/gaming provider
Consistency Means
-
- A unified experience for you and your participants in any venue or location.
- A partner that has knowledge and understanding of your event goals.
- Saving time on on-boarding new team members for every event.
- A clear understanding of your brand and message.
We are Different
Innovation
With the latest industry trends and thought leadership we consistently deliver award-winning hybrid, virtual and in-person event experiences.
Collaboration
We develop a unique and highly personalized approach to every event. We listen intently to ensure we deliver the magic that brings your objectives to life.
Expertise
Our rich heritage is built on comprehensive creative, advanced technology, and staging services. We deliver solutions that set global standards.
Excellence
No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.
350,000
IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY
15+
YEARS SPECIALIZING IN HYBRID AND VIRTUAL EVENT PRODUCTION
85+
YEARS IN
INDUSTRY
2,200
IN-HOUSE VENUE LOCATIONS IN MORE THAN 20 COUNTRIES
Leadership
Our leadership team of seasoned hospitality-focused experts define industry standards around the world.
Ben Erwin
Ben Erwin was named CEO of Encore in August 2020. This leadership role follows him becoming President in October 2018. He is responsible for driving t... Learn More
Becky Sheehan
Becky Sheehan is a results oriented, collaborative leader with proven abilities to drive financial and operational excellence. She has led all thing... Learn More
Michelle Brown
Michelle Brown was named Senior Vice President of Operations & Customer Excellence for Encore in April 2023. She is responsible for aligning the c... Learn More
Georgina Flores
Georgina Flores was named Chief Marketing Officer of Encore in November 2023. She is responsible for driving the marketing and communications strategy... Learn More
Tara Higgins
Tara Higgins is a global business leader and 25-year event industry veteran. Having started her career on the corporate side at DaimlerChrysler, she m... Learn More
Craig Hill
Craig Hill was named as Senior VP, US Venue Operations for Encore in September 2020. Prior to this role, Hill served as SVP, Venues (East Coast), from... Learn More
Whit Markowitz
Whit Markowitz joined Encore in July 2000 as its Chief Legal Officer. He is responsible for the legal, compliance and risk management departments. His... Learn More
Poonam Mohan
Poonam Mohan joined Encore as its Chief Information Officer in September 2023. She leads the IT function in delivering innovative solutions that assis... Learn More
Annette Moody
Annette Moody serves as Senior Vice President, Production Group for Encore. She joined Encore in 2002 as Regional Vice President of Operations, and wa... Learn More
Mike Stengel
Mike Stengel was named Encore’s Senior Vice President, Strategic Partnerships and Venue Relations in September 2020. He leads Encore’s focus on de... Learn More
Charlie Young
Charlie Young joined Encore in June 2016 as its Chief Human Resources Officer. He is responsible for all areas of Human Resources, includin... Learn More
Amanda Armstrong
Amanda Armstrong was named in the top five Women of Influence by Meetings Net Magazine and one of the 50 Most Influential Meeting Professionals by Mee... Learn More
Nick Chakiris
Nick Chakiris joined Encore in April 2015 as Corporate Controller and was promoted to Chief Accounting Officer in October 2018. In this role, he man... Learn More
Phil Cooper
As chief executive officer at Encore Productions for over 30 years, Phil brings strength, vision and years of experience to the Encore line up. His ma... Learn More
Bill Dayton
As Encore’s president of the Casino division for over 30 years, Bill couples innovation with sound management skills to provide Encore with an energ... Learn More
Sean Gillis
Sean Gillis, SVP Finance, joined Encore in 2017 and is now responsible for leading the organizations FP&A, Pricing Strategy, and Workforce Excelle... Learn More
Andy Nichols
Andy Nichols was appointed Senior Vice President, Strategic Partnerships in January 2020. His primary focus is enhancing global hotel chain venue part... Learn More
John Rissi
John is the Senior Vice President, Customer, and Industry Relations. John’s focus is to create a persistent focus on the customer in the actions... Learn More
Darius Vaskelis
Darius leads Encore’s global IT organizations and is responsible for expansion and development of Encore's digital products organizations. He has bu... Learn More
Dustin Worley
With more than 17 years of experience across consulting, investment banking, private equity investing and operational leadership, Dustin Worley has se... Learn More
David Campbell
David Campbell, Managing Director, International Operations, with oversight for Canada and Mexico, brings more than three decades of successful experi... Learn More
Stefica Divkovic
Stefica Divkovic was named Managing Director of Encore for the EMEA region in March 2024. She is responsible for the development and delivery of the c... Learn More
Scott Nodsle
Scott Nodsle is Managing Director, International Operations, with oversight of APAC and EMEA. He is responsible for supporting the Encore teams, partn... Learn More
Neal Tritton
Neal Tritton was appointed Encore Mexico’s Managing Director in February 2020. His extensive experience and ability as a leader in various secto... Learn MoreIndustry Advocacy
In celebration of Global Meetings Industry Day (GMID), we looked toward the future of the industry we love.
Many things will change but one will remain, the need for human connection.
Meetings and events will continue and we will continue creating events that transform.
Encore Pioneers HR Innovation Programs to Further Support Frontline Workers
Encore is first in the U.S. to offer Overtime Savings to retain the best service talent CHICAGO (Oct. 29, 2024) – Encore, a global event technology and production services provider, confirmed today the launch of its pioneering ‘Overtime Savings Program’ in the United States, along with additional people-first programs to further support its ongoing workforce … Read More
Encore Earns Great Place To Work™ Certification in 11 Countries
Certification validates Encore’s focus on workforce development and service excellence SCHILLER PARK, IL Oct 3, 2024– Encore announced today it has earned a 2024-2025 Great Place To Work™ certification in the U.S. and all 10 additional eligible countries, including: Australia, Austria, Canada, France, Germany, Mexico, New Zealand, Switzerland, United Arab Emirates, and the United Kingdom. … Read More
Encore Community Outreach: Backpack Give Back Day
Encore Team Members Contribute 1,500 Backpacks with Community Partners Across the Nation SCHILLER PARK, IL Aug 2, 22024 – Encore team members in the Chicagoland, D.C.-metro and Dallas-metro areas assembled 1,500 backpacks today to be donated to students in need through charitable organizations in each city. The opportunity for Encore team members to volunteer and … Read More